ElixElite Cocktail Club Privacy Policy
Last Updated: 10/02/2025
At ElixElite Cocktail Club, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (elixelite.com.au) and services.
1. Information We Collect
1.1. Personal Information: We collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Delivery address
- Date of birth (for age verification purposes)
- Preferences and profile information
1.2. Payment Information: We do not directly collect or store your payment information. All payment processing is handled securely by Stripe, our third-party payment processor.
1.3. Usage Data: We may collect information on how you interact with our website and services, including IP address, browser type, pages visited, and time spent on the site.
1.4. Device Information: Automatically-collected information about your device, including your web browser, IP address, time zone, and some cookies on your device.
1.5. Cookies and Tracking Technologies: We use cookies, log files, web beacons, and similar tracking technologies to enhance your browsing experience, analyse website traffic, and improve our services. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use your personal information to:
- Provide and maintain our services
- Process transactions and send transaction notifications
- Respond to your inquiries and provide customer support
- Send you marketing and promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
3. Data Sharing and Disclosure
3.1. We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third parties who assist in operating our website and business (e.g., payment processors, subscription management applications, analytics providers)
- Legal and Regulatory Authorities: When required by law or necessary for the protection of our rights
3.2. Cross-Border Data Transfers: Your information may be transferred to and processed in countries outside of Australia, including the U.S., for storage or service provider operations. We implement standard contractual clauses or other appropriate safeguards to protect your data in cross-border transfers.
4. Behavioral Advertising and Marketing Analytics
We use tracking technologies to provide targeted advertising and analyse website usage. Third-party providers like Google Analytics help us understand how customers use our site. For more information or to opt-out of targeted ads, please use the following links:
5. Do Not Track
Please note that we do not alter our data collection and use practices when we receive a Do Not Track signal from your browser.
6. Your Rights
Under the Privacy Act 1988, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request the deletion of your personal information
- Object to or restrict the processing of your data
- Request data portability
To exercise any of these rights, please contact us at the information provided below.
7. Data Retention
We retain your personal information for as long as your account is active, and for a reasonable period thereafter for legal and business purposes. You may request the deletion of your account and associated data at any time.
8. Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no online platform can guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Spirit Vessel Holdings Pty Ltd trading as ElixElite Cocktail Club
Email: spirituaadvisors@elixelite.com.au